Cancelling an Order:
Wallpaper products is printed upon order. Please allow 4 - 6 weeks to ship out and receive tracking.You will be able to cancel within 5 days by either emailing email@example.com or calling 1-866-330-0613. Please include your order number. Once an order has shipped, it cannot be cancelled.
Returns & Refunds
If you are not completely satisfied with your purchase, please contact us to return or exchange your item(s) within 15 days of the delivery date, with proof of purchase. Note that returns or exchanges are not accepted for special orders, items that have been installed, or foundations no longer in their original packaging, wallpaper, wallpaper samples, as designated on the product pages as final sale.
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item. If your items have been damaged in transit, please immediately send photos and the order number to firstname.lastname@example.org and we will process an insurance claim on your behalf. Damage that is reported after 3 days or more of delivery date is not covered.
We cannot replace wallpaper due to incorrect installation, please ensure that your installer is qualified and has read the instructions on the label.